Shipping policy
Shipping Policy
Thank you for shopping with The Pomeranian!
Every item is made to order especially for you. This helps reduce waste and ensures every product is created with care.
Processing Time
Orders are typically processed within 2–5 business days before shipment.
Personalized products may require additional processing time.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- Europe: 4–10 business days
- United Kingdom: 4–8 business days
- Canada: 5–10 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, holidays, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your destination and selected products.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct before completing your order.
If an incorrect address is provided, additional shipping charges may apply for reshipment.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we’ll do our best to help resolve the issue with the shipping carrier.
Contact us:
thepomeranianshop@gmail.com